Blocked Beneficiaries
BLOCKED BENEFICIARIES – Sub Module
🔰 Purpose
The Blocked Beneficiaries sub-module lists all recipients prohibited from receiving funds on the HelloMe platform due to:
- Confirmed fraudulent behavior
- Failed KYC/AML checks
- Regulatory or sanction list matches
- Internal risk rules (e.g., high-velocity mismatches or duplicate identities)
🔰 Search & Filter Options
Admins can search and filter blocked beneficiaries by:
- From/To Date of block
- Beneficiary ID, Name, Contact info
- Agent/Branch
- Risk Score
- Status
🔰 Main Table Overview
| Column | Details |
|---|---|
| ID | Beneficiary ID |
| Block Date | When the beneficiary was blocked |
| Name & Address | Full name and location |
| Contact | Phone number, Email |
| Agent/Branch | Associated HelloMe agent who onboarded them |
| Amount | Last known or flagged transaction amount |
| Risk | System-generated risk score or level (e.g., HI, MD, UA) |
| Status & Action | Current status, with unblocking or exporting options |
🔰 Admin Action Buttons
Admins can:
- Delete selected beneficiaries
- Export selected beneficiaries to Excel
- Export profile risk details
- Send email, SMS, or notifications to selected beneficiaries
🔰 Why It Matters
✅ Prevents further transaction attempts by high-risk or non-compliant users
✅ Ensures adherence to FATF, OFAC, and other international standards
✅ Supports auditable, risk-based decisioning across HelloMe’s remittance ecosystem